1. Who we are

Psychiatry Ink Ltd
71–75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom

General enquiries:

hello@psychiatry.ink

Data protection enquiries:

data-protection@psychiatry.ink

2. What cookies are

Cookies are small files stored on your device. Similar technologies include local storage, session storage, pixels, tags, software development kits (SDKs), and device identifiers. In this policy we refer to all of these as “cookies”.

3. How we use cookies

We use cookies and similar technologies to:

• operate the website and the logged-in service;
• keep users signed in securely;
• remember language, privacy, and cookie preferences;
• protect against fraud, abuse, and unauthorised access;
• process payments and subscriptions;
• understand aggregated website usage where analytics are enabled;
• improve performance, reliability, and user experience.

4. Strictly necessary cookies

Strictly necessary cookies are required for the website or service to work. They may be set without consent where permitted by law. The main categories we use are:

• Authentication session — keeps logged-in users authenticated (duration: session or a limited signed-in period).
• CSRF / security token — protects forms and requests from abuse (duration: session or a limited period).
• Cookie consent record — stores your cookie preferences (duration: up to 12 months).
• Language preference — remembers your selected language (duration: up to 12 months).
• Payment security cookies — support secure payment processing (duration: controlled by the payment provider).

5. Analytics cookies

Analytics cookies help us understand how visitors use the website and which pages or features need improvement. We would use analytics only where enabled and where any required consent has been obtained.

We currently do not use analytics cookies. If we introduce analytics in future, we will update this page and, where consent is required, request it before any non-essential analytics cookies are set.

6. Marketing cookies

Marketing cookies are used for advertising, retargeting, campaign measurement, or profiling.

We currently do not use marketing cookies. We keep them disabled by default and would only enable them with a proper consent-management process in place.

7. Third-party cookies

Third-party providers may set cookies when you use payment, authentication, security, or related features. These providers may include:

• Stripe, for payment processing;
• Google services, where Google Workspace, Google Cloud, or related services are used;
• other providers listed on our Sub-processors page.

View our Sub-processors

8. Managing cookie preferences

You can manage non-essential cookie preferences through the cookie banner or cookie settings where these are available. You can also control cookies through your browser settings. Blocking some cookies may affect website or app functionality.

9. Changes to this policy

We may update this Cookie Policy when our cookies, providers, or legal obligations change. The latest version will be published on this page.